Privacy Policy

Last updated: December 2, 2024

1. Introduction

ColdEmailDomains ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Authentication data via WorkOS

Payment Information

Payment processing is handled by Stripe. We do not store your credit card details. Stripe may collect and store payment information in accordance with their privacy policy.

Usage Data

We may collect information about how you use our Service, including:

  • Pages viewed and features used
  • Time spent on the Service
  • Search queries within the Service

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Service
  • Process your subscription payments
  • Send you service-related communications
  • Respond to your inquiries and support requests
  • Improve and optimize our Service
  • Detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We may share your data with:

  • Service Providers: WorkOS (authentication), Stripe (payments)
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

To exercise these rights, please contact us at privacy@coldemaildomains.com.

8. Cookies

We use essential cookies to maintain your session and authentication state. We do not use tracking or advertising cookies.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@coldemaildomains.com.